Shipping policy
Shipping Policy
Shipping & Fulfillment Policy
Think-It-Print-It offers both custom-made products and products fulfilled directly by trusted supplier partners.
Because of this, products within the same order may be shipped separately and may arrive on different dates.
Custom Products
Custom, personalized, printed, sublimated, engraved, embroidered, and made-to-order products require production time before shipment.
Production times vary depending on the product, order volume, customization requirements, and material availability.
Estimated production and shipping times shown on our website are estimates and are not guaranteed delivery dates.
Partner-Fulfilled Products
Certain products are shipped directly from our supplier or brand partners.
These items may:
- Arrive in a separate package
- Have different tracking information
- Have different processing times
- Ship from a different location
Packaging or return-address information may reflect the fulfillment partner responsible for shipping the product.
Tracking
Tracking information will be provided when available once your order has shipped.
If an order contains multiple shipments, you may receive more than one tracking number.
Shipping Delays
Think-It-Print-It is not responsible for delays caused by shipping carriers, weather, holidays, incorrect customer addresses, or other circumstances outside our reasonable control.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address.
If you discover an address error, please contact us as soon as possible. Once an order has entered production or shipment, we may not be able to change the address.
Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact us so we can assist you in working toward a resolution.